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Customer Relationship Management 

 
5746 Members
Know all about your customers ! Read more
 
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i have got the good relationship with customers having difficulty ingetting transcations relating to bank and give them good advise in opening accounts and help pesnioners to get the work futher i help illeterate customers in writing the withdrawalforms and deposit forms.
 
Discussion shared by: P.R.malleswara Rao  on 29 Aug, 2010 and viewed 25 times.
 
 
 
 
 
Workflows are one of the most important reasons to upgrade to Dynamics CRM 4, but there are some new things to learn. In this video, IMG president Richard Knudson demonstrates the most important prope...  more
 
Video shared by: Anirudh Akshay  on 27 Aug, 2010 and viewed 96 times.
 
Vitus Uruigbo: Hello Dear I saw your email in and profile and become interested; my name is;Kate please send me your email address (beauty6817@yahoo.co.uk) to my box now so that i can send you my picture then we wil...  more
 
Posted: 3 days ago
 
 
 
 
 
Workflows are much improved in CRM 4 compared to 3. But there are some new things to understand, and one of the most important is scope and security issues. It's different for automatic workflows v. o...  more
 
Video shared by: Piya Dogra  on 26 Aug, 2010 and viewed 58 times.
 
 
 
 
 
This video shows how to create a simple workflow in Dynamics CRM, attached to a lead, that automatically creates an e-mail message, and an activity to track an initial phone call to the lead.
 
Video shared by: Piya Dogra  on 26 Aug, 2010 and viewed 52 times.
 
 
 
 
 
Which of these two, do you think is better?
 
Discussion shared by: Payal Bhardwaj  on 23 Aug, 2010 and viewed 32 times.
 
 
 
 
 
Creating a new workflow based on an opportunity in crm. This will meet a condition and trigger an automated email.
 
Video shared by: Ananyaa Rawat  on 20 Aug, 2010 and viewed 87 times.
 
 
 
 
 
Customer Relationship Management, loyalty program
 
Presentation shared by: Anurag Baluja  on 19 Aug, 2010 and viewed 137 times.
 
 
 
 
 
A strategic docket for optimizing profitability and ensuring business continuity by aligning organisational focus, processes and products to customer values.
 
Presentation shared by: Anurag Baluja  on 19 Aug, 2010 and viewed 67 times.
 
 
 
 
 
Google looks to be creating a platform that a small businesses can use to turn a variety of online interactions into stronger customer relationships. As mentioned in this report on Inc. Technology, just as Microsoft Outlook was (and still is) key to increasing CRM user adoption over the past decade,...  more
 
Discussion shared by: Payal Bhardwaj  on 18 Aug, 2010 and viewed 56 times.
 
R.srinivasan: good forum
 
Posted: 16 days ago
 
Virendra: thanks for join payal
 
Posted: 15 days ago
 
Neelkanth: It looks like good forum discuss CRM topic
 
Posted: 6 days ago
 
 
 
 
 
Chris Hawley, Senior Commercial Manager for Sage UK, discusses the importance of CRM and why software integration has become increasingly popular in the current economic climate.
 
Video shared by: Prateek Chandra  on 13 Aug, 2010 and viewed 83 times.
 
 
 
 
 
Sage CRM Pre Sales Manager, David Beard offers us his top tips on planning for CRM implementation.
 
Video shared by: Toshika Katare  on 12 Aug, 2010 and viewed 47 times.
 
 
 
 
 
Too often, marketers limit themselves to an outdated, simplistic and less effective CRM approach. It's time to usher in a digitally-charged CRM that utilizes the most powerful strategies and tools available, and achieves great marketplace success. Many CRM programs consist only of outbound e-ma...  more
 
Discussion shared by: Piyush Jain  on 9 Aug, 2010 and viewed 84 times.
 
Jamie Macleod: I could not agree more as we as marketers have a host of social media channels available to us and my only caution is that they should all be integrated as usede with a clear and relevent communicatio...  more
 
Posted: 24 days ago
 
 
 
 
 
CRM, CUstomer Relationship Management, Customer feedback, pie chart, percentage
 
Presentation shared by: Akshat Purohit  on 6 Aug, 2010 and viewed 190 times.
 
 
 
 
 
 
Presentation shared by: Deepali Verma  on 5 Aug, 2010 and viewed 142 times.
 
Kameshwar Rao: Its good and informative to the customers to choose a particular brand to serve in
 
Posted: 7 days ago
 
 
 
 
 
If one studies history of automobiles, the first cars powered by internal combustion engines running on fuel gas appeared as early as 1806. But early autos were little more than horse drawn carraige fitted with an engine. It was not until 1889 that Gottlieb Daimler and Wilhelm Maybach designed a veh...  more
 
Discussion shared by: Piyush Jain  on 2 Aug, 2010 and viewed 80 times.
 
 
 
 
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